Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 2 - 3 weeks
  • Europe : 4 - 6 business days
  • Australia, New Zealand and Oceania : 2 - 3 weeks
  • Asia Pacific : 2 - 3 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Where's my parcel?

Standard shipping is not trackable, I can unfortunately not tell you where it may be.
Tracked & Signed shipping comes with a Royal Mail tracking number which will tell you where your parcel is at this moment.

I still haven't received my parcel.

Delays sometimes happen due to various reasons, usually, it gets stuck in customs.
Please contact me if 20 business days for domestic orders or 25 business days for international orders have passed since the parcel was shipped.

Do you do other colours?

Yes.
Please contact me for details.

How long does a Custom Order take?

It depends on the design.
It can take up to a month if it's a large or comlicated piece, or if I'm already working on other Customs.
In general 1-2 weeks.

How long is the delivery time?

EU shipping has an aim of 5-7 business days.
Everywhere else (this includes everything from the USA to Japan) has an aim of 2-3 weeks on top of the 1-3 day processing time.

Domestic shipping has an aim of 1 business day.

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